If you are looking to return or exchange your order for any reason, we are here to help! We offer free returns or exchanges within 3 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • To initiate a return or exchange, please complete the following steps:

Process to return or exchange products:

  • Choose the products you wish to return or exchange from your order
  • Email the team at info@thehouseoftraditionz.com with your order number.
  • Send all items back to us using the label provided.